This policy explains how Heritage Bank uses cookies and similar technologies on our website and online banking platform.
1. What Are Cookies
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. They help us recognize your device, remember your preferences, and improve your experience with Heritage Bank's online services.
Similar technologies include web beacons, pixels, and local storage, which serve comparable purposes. This policy covers all such technologies.
2. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for site functionality, including authentication, security, and session management. These cannot be disabled. | Session / up to 24 hours |
| Performance | Help us understand how visitors use our site by collecting anonymous analytics data (page views, error rates). | Up to 2 years |
| Functional | Remember your preferences (language, region, display settings) to provide a personalized experience. | Up to 1 year |
| Security | Help detect fraud, prevent unauthorized access, and protect your account during online banking sessions. | Session / up to 30 days |
3. How We Use Cookies
Heritage Bank uses cookies to:
4. Third-Party Cookies
Some cookies on our site may be set by third-party services we use:
- Font Awesome / Google Fonts: For rendering icons and typography
- Content Delivery Networks (CDNs): For faster delivery of scripts and stylesheets
These third parties have their own privacy policies governing the use of their cookies. Heritage Bank does not control these cookies but selects partners committed to user privacy.
5. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to block or delete cookies through their settings menu. Visit your browser's help section for instructions.
- Strictly Necessary Cookies: These cannot be disabled as they are essential for the website to function and for your banking security.
Please note that disabling certain cookies may impact the functionality of our online banking services.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make material changes, we will update the "Last Updated" date and notify you through our online banking platform.
7. Contact Us
If you have questions about our use of cookies, please contact us: